# 'The real story there is we just changed too much too fast': Sonos CEO Tom Conrad explains what went wrong with the disastrous app update, what still bugs him about it, and how he's fixing things

> Sonos has just unveiled its first new music speakers since the Sonos Roam 2 in May 2024, and the first since its infamous app change that shook the whole company and led to the replacement of then-CEO Patrick Spence…

- **Source:** [TechRadar](https://www.techradar.com/audio/multi-room/sonos-ceo-tom-conrad-interview-app-changes?utm_source=gearopen.com&utm_medium=referral&utm_campaign=feed&utm_content=69b03a97bdff54a30018a505)
- **Published:** 2026-03-10
- **Category:** Audio & Video
- **Tags:** #sonos #conrad #bugs #changed #company #disastrous #explains #fast
- **Canonical:** http://localhost:4321/a/69b03a97bdff54a30018a505

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_GearOpen's distilled summary. The full original article is published at TechRadar (source link above); GearOpen does not republish the source's full text._