# From “obvious” to delightful: building products for real people

> A user missed a key element and opened a help desk ticket. Another got stuck in onboarding and gave up. A third never used the feature your team was excited about.

- **Source:** [TechRadar](https://www.techradar.com/pro/from-obvious-to-delightful-building-products-for-real-people?utm_source=gearopen.com&utm_medium=referral&utm_campaign=feed&utm_content=69c188265eb1090b503c6fa2)
- **Published:** 2026-03-23
- **Category:** AI & Bots
- **Tags:** #building #delightful #obvious #people #products #real #another #desk
- **Canonical:** http://localhost:4321/a/69c188265eb1090b503c6fa2

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_GearOpen's distilled summary. The full original article is published at TechRadar (source link above); GearOpen does not republish the source's full text._