# AI can transform customer experiences – when it lives up to its promise

> Artificial Intelligence (AI) entered the mainstream with a powerful promise: to make everyday interactions simpler, faster and more intuitive. In customer service, that promise is especially important.

- **Source:** [TechRadar](https://www.techradar.com/pro/ai-can-transform-customer-experiences-when-it-lives-up-to-its-promise?utm_source=gearopen.com&utm_medium=referral&utm_campaign=feed&utm_content=69dce39b068271338171cfd0)
- **Published:** 2026-04-13
- **Category:** AI & Bots
- **Tags:** #ai #promise #customer #experiences #lives #transform #artificial #becomes
- **Canonical:** http://localhost:4321/a/69dce39b068271338171cfd0

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_GearOpen's distilled summary. The full original article is published at TechRadar (source link above); GearOpen does not republish the source's full text._