# How to prompt Copilot or ChatGPT to accurately troubleshoot your PC - without the AI overconfidence

> One of the most obvious cases for an AI chatbot is to help you figure out why your PC or Mac is acting up and, more importantly, suggest how to get things working properly again.

- **Source:** [Zdnet](https://www.zdnet.com/article/ai-troubleshooting-secrets-my-interview-with-copilot-chatgpt/?utm_source=gearopen.com&utm_medium=referral&utm_campaign=feed&utm_content=6a393d889d2e1dbe1a01dcdd)
- **Published:** 2026-06-22
- **Category:** AI & Bots
- **Tags:** #microsoft #chatgpt #copilot #ai #windows
- **Canonical:** http://localhost:4321/a/6a393d889d2e1dbe1a01dcdd

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_GearOpen's distilled summary. The full original article is published at Zdnet (source link above); GearOpen does not republish the source's full text._