# AI hallucinations are making entitled customers even worse

> Madison, a server in New York City, greets every table by asking about each diner’s allergies. Lately, there have been some close calls.

- **Source:** [The Verge](https://www.theverge.com/report/1002963/ai-hallucinations-customer-service-jobs-agents?utm_source=gearopen.com&utm_medium=referral&utm_campaign=feed&utm_content=6abfa46f2c3b51ff6a79c922)
- **Published:** 2026-10-02
- **Category:** AI & Bots
- **Tags:** #chatgpt #ai
- **Canonical:** http://localhost:4321/a/6abfa46f2c3b51ff6a79c922

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_GearOpen's distilled summary. The full original article is published at The Verge (source link above); GearOpen does not republish the source's full text._